Shipping policy
Domestic delivery
We’ll dispatch orders within 1-3 business days. If it’s taking longer than 4 business days, we’ll reach out to let you know.
See the table below for details on when you can expect your order to arrive after we've dispatched in 1 to 3 business days:
| Delivery Method | Cost | Metro | Regional |
|
Standard |
Free on orders over $100 or $10 |
3-7 business days |
4-9 business days |
|
Express |
$15 |
1-4 business days |
Please allow an additional 1-2 business days |
- Once orders are placed, they are not able to be amended or cancelled.
- eGift cards do not contribute to minimum spend for free shipping.
- Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond our reasonable control.
- Online orders are processed and shipped from Melbourne, and so we follow any Victorian Public Holidays.
Shipping to multiple addresses
We are unable to process split shipments within one order at this time. If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.
International delivery
We may not ship internationally yet, but that doesn't mean you should miss out on the features we offer. Stay tuned for future updates and in the meantime, enjoy our convenient and reliable domestic shipping options. Get your hands on our product now and experience its many benefits!